FAQ

Frequently asked questions about the Revitalising Newcastle program:

Rezoning the corridor

What planning controls apply to the former heavy rail corridor?

The planning controls that apply to the sites are contained in the Newcastle Local Environmental Plan 2012, and the Newcastle Development Control Plan 2012. The new controls which included the rezoning of the corridor sites to allow public recreation and mixed use development came into effect on 17 April 2018, when the amendment to the LEP was gazetted.

Revitalising Newcastle worked closely with Council to develop appropriate development and design controls for the sites. These include street wall heights, pedestrian links and building setbacks, which are similar items within Council’s current Development Control Plan (DCP).

Specific ‘precinct’ controls are included for Newcastle Station, Darby Plaza (opposite the intersection of Darby and Hunter streets), the Civic area around Civic station and the Hunter Street site (opposite Crown Street) to provide more detailed guidelines about appropriate built form in these areas while respecting surrounding heritage and character. Other relevant controls in the DCP will also apply to the site, in addition to these new provisions, including controls around parking, signage and landscaping, for example.

The new LEP and DCP controls were endorsed by Newcastle City Council in December 2012 and were the culmination of years of community engagement and consultation with Council about the most appropriate uses  and development standards for the sites.

Will there be buildings and how high will they be?

The new planning controls for the corridor development sites match heights on the corridor with current adjoining heights, which range between 14 and 30 metres – generally buildings between three and nine storeys. The height controls also take into consideration existing built form, land uses, visual analysis, overshadowing, and suitability of the site for development. The controls generally permit higher buildings in the west and lower buildings in the east. They also include a restriction for buildings on the Newcastle Station site, to be no higher than the existing buildings for the Scott Street frontage, or 10 metres for the remainder of the site.

Any new development on the corridor should take into account the amendments to the Newcastle Development Control Plan 2012 which came into effect with the new LEP. This provides controls to manage access, parking, street wall heights and building setbacks, for example.

Any proposed buildings will follow the normal development approval process through Council. Opportunity for community input is a part of the development application process.

Will there be public space on the former corridor?

The new land use zones applied to the sites include four main public domain areas along the corridor between Worth Place and Newcastle Station - the areas around Market Street, Newcastle Station, Civic, and Darby Street. More than three-quarters of the corridor from Worth Place to Newcastle Station will deliver community benefit including education, public recreation, affordable housing and tourism. Already there are new pedestrian routes enabling access along the length of the former corridor from Wickham to Newcastle Station, including temporary pedestrian crossings from Hunter Street to Wharf Road, and across the Market Street Lawn.

Market Street Lawn is an active public space hosting community events. Development approval has been given by Newcastle City Council to repurpose the Signal Box and landscape the immediate surrounds. We’re also working to create useable spaces to expand the current Lawn area.

What's happening to Newcastle and Civic stations?

The State heritage-listed Newcastle Station and its surrounds has been zoned for tourism uses. This allows the site to be adaptively re-used to establish a significant destination for visitors and locals. Renew Newcastle have been chosen to activate the building temporarily until a permanent use is identified through an Expressions of Interest (EOI) process in late 2018.

The area around Civic Station is zoned for public recreation. This area sits within the cultural and education heart of the city, where well-defined north-south routes connect Civic Park, the Civic precinct, the education and entertainment precincts and the harbour. We are currently working with heritage experts and landscape architects to develop a public domain plan with the aim to submit a development application for works to create the new space later in 2018.

What was the process to change the Newcastle Local Environmental Plan 2012 (LEP)?

As required by the Environmental Planning and Assessment Act 1979, the planning proposal was progressed under the control of Newcastle City Council. 

Council reviewed and amended the planning proposal and supporting documentation, in consultation with the Department of Planning and Environment.

The public exhibition of the proposed new planning controls took place from 11 September until 23 October. Council officers reviewed all submissions before the elected Council endorsed the proposal on 12 December 2017 for submission to the NSW Minister for Planning to make the amendment to the Newcastle Local Environmental Plan 2012. Council also adopted amendments to the Newcastle Development Control Plan 2012 at the same meeting, which will provide more detailed development guidelines.

The LEP amendment was formally made on 17 April 2018.

 

Why were two areas on the corridor not rezoned?

Two areas of the former heavy rail corridor retained their SP2 Infrastructure zoning through the process of rezoning the sites.

A small area to the east of the future Darby Plaza public open space area has been retained as SP2 Infrastructure to provide for a substation associated with the light rail.

A second site, adjoining Scott Street between Brown and Perkins streets, was deferred from the planning proposal to rezone the site by the Department of Planning. This allows Council to consider how it would like to best use this site, which adjoins the Council carpark to the north.

When will new buildings and public spaces be built?

Work has started to create and activate areas of public open space at Market Street Lawn and undertake essential heritage works at both the Signal Box and Newcastle Station.

It is intended to lodge a development application to landscape the Civic area and create a new public domain, in line with feedback from the community gathered in 2016 by mid-2018.

Adjoining the new Civic area is a mixed-use site proposed for affordable housing. Hunter Development Corporation (HDC) recently announced the Evolve Housing had been selected to deliver and manage this development of up to 30 homes. A development application for this will be lodged mid-year to enable development to commence before the end of 2018.

Other mixed-use sites, such as the proposed University of Newcastle site (incorporating corridor lands adjoining Civic, as well as HDC-owned sites) and residential/commercial/retail sites along Hunter Street will require separate development approvals for any building to occur.

What is the voluntary planning agreement?

The Voluntary Planning Agreement (VPA) is a legal agreement between Hunter Development Corporation (HDC) and Newcastle City Council under the Environmental Planning and Assessment Act 1979. It provides a formal commitment by HDC to dedicate land for new public open spaces and to commit to ensuring that development on the corridor will include a minimum amount of affordable housing.

HDC and Council will continue to work closely to develop the plans for open space areas to ensure they meet the long-term needs of the community, and Council, which will eventually take ownership of the spaces.

Newcastle Light Rail

About the project

What is Newcastle Light Rail?

Newcastle Light Rail will be 2.7km in length, running from Newcastle Interchange at Wickham to Pacific Park in Newcastle East. Stops will be located at Newcastle Interchange, Honeysuckle (near Hunter Street TAFE), Civic, Crown Street, Market Street and Pacific Park.

When will customers be able to use the light rail?

Light rail services are set to start running for customers in early 2019.

What are the benefits of light rail for Newcastle?

Light rail will provide frequent, comfortable and reliable transport for people who live, work and play in the city centre. Customers will be able to get to key locations across the city centre quickly and easily, with services running regularly during peak hours.

Light rail will help reinvigorate Newcastle’s once thriving main street by bringing people back to the city centre, and delivering customers to the front door of local business.

How will I transfer from light rail to other modes?

Light rail customers will be able to connect with other transport modes at Newcastle Interchange, a fully accessible multi-modal interchange at Wickham. The interchange will integrate trains, buses, taxis, light rail, bikes and a kiss and ride bay.

Newcastle Interchange is the final stop for customers travelling to Newcastle on the Central Coast and Newcastle, and Hunter train lines. 

How often will services operate?

High frequency turn-up-and-go services will run regularly during peak hours.

How many passengers will each light rail service carry?

Newcastle Light Rail will have the capacity to transport about 1,200 people per hour, with one light rail vehicle able to carry the same amount of passengers as three full buses.

Why does Newcastle’s public transport network need to change?

The current transport system in Newcastle isn’t working. Public transport patronage has dropped and service levels are below standard. With a growing population and the CBD being revitalised, a new approach is required in order to make public transport a more attractive travel option.

Light rail will be a significant addition to the network, providing frequent, comfortable and reliable transport and transforming the way people move around the city centre.

But light rail is only part of the solution. In order for Newcastle to reach its potential, a modern and integrated transport system that connects customers with frequent and reliable buses, ferries, walking and cycling paths is needed.

This is why the NSW Government is introducing Newcastle Transport; a new transport provider to run buses, ferries and light rail, implementing an integrated transport solution critical to Newcastle's reinvention as a modern, vibrant city.

Evidence from around the world shows that a locally based, multi-modal approach works in cities like Newcastle. It means decisions are made with a sole focus on meeting local needs and growing patronage.

Who will operate light rail?

Light rail will be operated by Newcastle Transport. Keolis Downer has been announced as the successful bidder to run Newcastle Transport over the next ten years.

Newcastle Transport will run buses, ferries and light rail, implementing an integrated transport solution critical to Newcastle's reinvention as a modern, vibrant city.

With Newcastle Transport overhauling bus and ferry timetables in 2018, and running light rail services from early 2019, customers in Newcastle are set to enjoy better transport services than ever before.

How much will the new light rail cost to build?

The NSW Government has committed more than $650 million to revitalise Newcastle’s city centre through the Revitalising Newcastle program.

As part of Revitalising Newcastle, the government is delivering light rail, the Newcastle Interchange, better transport services, road and intersection upgrades, and revitalisation of land in the former heavy rail corridor, including improved public spaces.

Are the light rail vehicles accessible for all members of the community?

A key focus of ours has been to ensure that the light rail system will be accessible for all members of the community.

Light rail vehicles and stops will be fully compliant with the Disability Discrimination Act 1992, and will also facilitate easy access and travel for passengers with prams and strollers.

Light rail vehicles will include low floors and designated spaces for wheelchairs and seats for elderly or less mobile passengers. 

Business community

How are you supporting businesses affected by construction?

As with any major construction, there will be some short term disruption when light rail is being built.

During construction, dedicated engagement managers will provide businesses with personalised advice and assistance, and businesses and residents will have access to a 24-hour construction response line.

But it’s important to remember that the government is investing over $650 million in infrastructure and urban revitalisation initiatives that will deliver significant benefits for Newcastle.

Revitalising Newcastle is committed to bringing people back into the city centre to live, work and play in vibrant surroundings. During light rail construction, events and activities will draw people into the city and help generate excitement and momentum as Newcastle goes through an unprecedented period of revitalisation.

Already there is renewed energy and excitement in the city centre. We’ll work to minimise inconvenience and support businesses through construction, so they can reap the benefits of Newcastle’s bright future.

Construction

Who is building light rail?

Downer EDI is the managing contractor delivering light rail in Newcastle on behalf of Transport for NSW. 

When will light rail construction start?

Major light rail construction started in September 2017 and wrapped up in September 2018. More information on construction timings can be found here.

How will residents and businesses be notified about construction in their area?

Notifications with detailed information about upcoming work will be delivered to residents and businesses throughout construction. This information will also be available on the light rail construction page.

In what hours will work take place?

Most work will be carried out during standard construction hours from 7am to 6pm Monday to Friday and Saturdays from 8am to 6pm, weather permitting. We will notify nearby residents and businesses if we need to do any work outside these times.

Will there be weekend and night work?

Weekend and night works may take place in some circumstances. These include:

  • Where emergency work is required to avoid harm to people, property and/or the environment; or
  • Where delivery of oversized equipment, materials or structures require special arrangements is required; or
  • Where a road occupancy license can only be obtained for out-of-hours; or
  • Where works cause unacceptable risks to public safety, construction personnel safety, road network operational performance and/or essential utility services.

In the event of weekend or night work, affected stakeholders will be notified well in advance.

Who do I contact with an enquiry or complaint about light rail construction?

For more information call 1800 684 490, email projects@transport.nsw.gov.au or visit the contact us page on our website.

For urgent enquiries or complaints about construction activities, call our 24-hour construction response line on 1800 775 465.

Environment

Is light rail a more sustainable transport option?

Light rail is an environmentally-focused mode of transport that promotes clean, efficient travel. It will provide a sustainable public transport option to customers who live, work and travel within the CBD, easing the pressure on Newcastle’s roads by reducing the city’s reliance on cars and buses.

Will Newcastle light rail have overhead wires?

Newcastle will have Australia’s first wire-free light rail system.

Newcastle’s Light Rail vehicles will have an on board energy storage device, which will be incorporated into the roof of the vehicles. As the light rail vehicle pulls up to a stop, an arm will connect with a charging wire above the stop, and by the time customers get on and off, charging will be complete.

This technology also improves Newcastle Light Rail’s sustainability rating and reduces its energy requirement through regenerative braking, which means when the light rail vehicles slow down, energy is put back into the energy storage device.

This change leverages recent advances in technology that are appropriate for the Newcastle route and topography, and that respect and enhance Newcastle’s heritage architecture.

Fares

Will fares be higher because the light rail is privately owned?

No. All public transport fares are set by Transport for NSW in accordance with advice from the Independent Pricing and Regulatory Tribunal (IPART).

Newcastle Light Rail fares:

Adult Opal card

$2.20

Adult Opal single trip (cash) ticket

$2.80

Child/Youth Opal card

$1.10

Child/Youth Opal single trip (cash) ticket

$1.40

Concession Opal card

$1.10

Gold Opal card (seniors)

$1.10

With the Opal interchange discount, connecting with Newcastle Light Rail after travelling on the train, bus or ferry will cost just 20 cents for adults or 10 cents for concession card holders and seniors.

The route

Why won’t light rail follow the old heavy rail corridor?

Newcastle Light Rail will travel between Newcastle Interchange in the west and Pacific Park in the east, delivering customers just 200 metres from Newcastle Beach. Six light rail stops will provide easy access to key destinations such as the University of Newcastle’s NeW Space campus, law courts and Civic Theatre, as well as delivering customers to the doorstep of businesses, which will help drive the local economy.

Light rail is considered a key driver in urban renewal. Running light rail on Hunter and Scott Streets will activate these areas, delivering people as close as possible to shops and services in the city centre and in turn, creating vibrant community, retail, commercial and entertainment precincts.

Running light rail along Hunter and Scott Streets will reinvigorate Newcastle’s once thriving main streets and also allows the former corridor to be transformed into attractive open public spaces, education, residential, commercial and retail opportunities.

Will light rail be extended to other areas in future?

Extensions are being considered as part of long-term transport planning for Newcastle. There are many ideas for potential extensions of the light rail, and it is important that these options are grounded in evidence-based planning that considers customer needs and demand, engineering feasibility and the integration of transport and land use. We look forward to working with Newcastle Transport to identify what opportunities exist for possible light rail extensions in the future.

Traffic and parking

How will changes to traffic be managed during construction?

Up-to-date information about changed traffic conditions, including temporary closures of parts of Hunter and Scott Streets to traffic, will be displayed on electronic message signs and will be available on our light rail construction page.

Changed traffic conditions may cause delays and we encourage people to take this into account when planning their trip. For the latest traffic information, visit livetraffic.com or download the Live Traffic app.

Information on the best ways to get in and around the city centre during construction can be found here.

What will happen to bus routes?

City centre bus changes came into effect on Sunday 10 September 2017. Hunter Street buses are being diverted at Union Street. Customers travelling east of Union Street will now travel on King and Watt streets, with the exception of routes 106 and 107, which will use Honeysuckle Drive and Wharf Road. Download the bus changes flyer here. Plan your trip at newcastletransport.info

How many parking spaces will be lost as a result of construction and the light rail?

Building light rail and the Newcastle Interchange will impact around 280 parking spaces, which is 2.45% of the more than 11,000 parking spaces available in the city centre. At the same time, the NSW Government is giving Novocastrians real choices about how they travel and viable alternatives to using their car.

Light rail will provide frequent, comfortable and reliable transport, transforming the way people move around the city centre, with services running regularly during peak hours.

Light rail forms part of an integrated transport solution critical to Newcastle's reinvention as a modern, vibrant city. A new transport operator, Newcastle Transport, will overhaul bus and ferry timetables in 2018 and will operate light rail from early 2019. Customers in Newcastle are set to enjoy better transport services than ever before.

Looking ahead, not addressing parking in a proactive way puts Newcastle at risk of growing traffic congestion and frustrated commuters. Evidence shows that car parking works best when integrated and aligned with broader transport initiatives, which is why the NSW Government developed a Newcastle City Centre Parking Strategy to help set a future direction for Newcastle City Council to consider as it plans how parking is managed in the city in future.

View our handy parking guide for information on where you can park in Newcastle city centre.